Owners

  • We Are Invested In Your Success

    Simply put, we treat your property as if it were our own. Honesty, integrity and professionalism are at the center of our philosophy, and we consider it the utmost privilege to manage your investments. We know that excellent service and communication make up the foundation that forms lasting and trustworthy relationships, and we take pride in each and every one of the relationships we have formed over the years. Our thorough background checks and exceptional service yield low tenant turnover rates, and owners and tenants alike are impressed by our quick response time. Under our management, you can rest assured knowing that your property is in good hands.

  • Management Services

    • Advertising and Property Showings
    • Tenant Screening and In-House Application Screening
    • Credit Check
    • Criminal History
    • Rental History
    • Employment Verification
    • Monthly Rent Collection & Tenant Communication
    • Secure Online Owner Access to Monthly Statements
    • Direct Payment to Owners
    • Handling of Maintenance Issues & all other services in regards to your rental until 24/7
    • Retain Legal Service (at Owner’s Expense)
  • Our Technology Advantage

    We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:

    • We can respond faster and provide better service to both owners and tenants.. We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.
    • Monthly statements can be delivered to your email inbox, saving time and paper.. The statements are easy to read and provide you with a quick snapshot of your property details for the past month.
    • We address property maintenance issues faster.. We can create electronic work orders and communicate with vendors so we quickly solve issues.
    • You will be paid faster and more securely.. We are able to use electronic payments (ACH) to deposit funds directly into your bank account.
    • We can more effectively market your properties to fill vacancies sooner.. We can quickly and professionally advertise your properties on our Web site, Craigslist, and other Web sites.
  • Owner Statements Available Online

    Did you know that you can now access your owner statements online?

    Benefits:

    • Concise statements covering the performance of your property for the previous month
    • All data on your property is stored in a state-of-the-art data center
    • Access information about your property 24/7
    • Access information about your property from anywhere with an internet connection

    How it works:

    In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

    Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.


    View Owner Statements



Our Location

250 Ward Ave. Suite 230
Honolulu, HI 96814
TEL (808) 593-7890
FAX (808) 593-7892
EMAIL Fivestarcpm2010@gmail.com


© 2017 Five Star Realty Inc., 250 Ward Ave. Suite 230Honolulu, HI 96814